Dedicated and detail-oriented Service Advisor with over 9 years of experience in the automotive body and paint industry. Proven expertise in assessing vehicle damage, estimating repair costs, and managing the repair process from start to finish. Adept at providing exceptional customer service, liaising between customers and technicians, and ensuring high standards of quality and efficiency. Strong problem-solving skills and a solid track record of driving customer satisfaction and retention. Committed to maintaining up-to-date knowledge of industry trends and best practices to deliver optimal service.