I'm Glendel, a versatile professional with experience in customer service, technical support, field operations, and virtual assistance across various industries, including telecommunications, IT, logistics, and healthcare.
Technical Support: Skilled in device troubleshooting, network and application support, and hardware deployment.
Customer Service: Experienced in handling inquiries, processing refunds/credits, and managing account reconciliations.
Team Leadership: Managed a team of enumerators, ensuring accurate data collection and quality assurance.
Virtual Assistance: Proficient in calendar and email management, insurance verification, payment collection, and referral coordination.
I am committed to delivering efficient and reliable support, adapting seamlessly to various roles and responsibilities.
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