I spent more than a decade in the BPO industry in Customer Service and Outbound Sales. 7 years in the Shared Service Industry in Leading IT Distributor as Back Office Support handling quotations, orders, and renewals for numerous vendors such as Tenable, Cisco, Sophos, Adobe, etc.
As Customer Service 5
years of experience in handling multi-national clients. As someone who can
identify the need of customers for effective solutions, I'm committed to
providing excellent customer support, creative problem solving and building
customer loyalty.
Developed the ability to
assist multiple international clients with their product inquiries,
transactional issues, website problems, technical issues, and modification
requests with their purchase via chats, SMS and??emails.
SKILLS ACQUIRED
Knowledgeable in different kind of CRM such as Salesforce
Lighting, Zendesk and Microsoft Office Suite
Strong research skills with a keen attention to
details for accurate data entry.If you need someone
experienced, independent, thorough, and can start immediately, Hire Me!
