I am a Medical Virtual Assistant with experience supporting healthcare providers, clinics, and medical teams with administrative and patient coordination tasks. I specialize in prior authorization, insurance verification, patient scheduling, and EMR management, helping clinics streamline operations and improve patient care.
With a background in customer service and healthcare support, I bring strong communication skills, attention to detail, and the ability to manage high-volume workflows in fast-paced medical environments.
I recently worked as a Medical Virtual Assistant, where I assist with patient communication, appointment coordination, medication refill requests, and insurance processes using athenahealth EMR.
Previously, I worked as a Prior Authorization Specialist, handling over 400 authorization requests monthly while maintaining an 80% approval success rate through effective coordination with healthcare providers and insurance companies.
My experience includes:
• Prior Authorization Processing
• Insurance Verification & Referrals
• Patient Scheduling & Calendar Management
• Medical Virtual Receptionist Support
• EMR/EHR Management (Athenahealth)
• Medication Refill Requests
• Patient Communication & Care Coordination
• Administrative Support for Healthcare Providers
I am also proficient in tools such as Google Workspace, Microsoft Office, Slack, Zoom, and Canva, allowing me to collaborate efficiently with remote teams.
My goal is to help healthcare professionals save time, reduce administrative workload, and improve patient experience through reliable virtual support.
If you are a clinic owner, healthcare provider, or medical practice looking for a dependable Medical Virtual Assistant, feel free to connect or message me.