* Detail-Oriented E-commerce Virtual Assistant | BPO-Trained | Healthcare, Order Processing & AP Specialist
I am a reliable and detail oriented Freight & Logistics Virtual Assistant with strong experience in dispatch operations, shipment coordination, tracking & tracing, data entry, and customer service support. I help freight brokers, carriers, and logistics companies streamline daily operations while ensuring on-time deliveries and excellent client communication.
I have hands-on experience managing FTL and LTL shipments, coordinating with drivers and carriers, updating load statuses, and maintaining accurate records in TMS and CRM systems. I am comfortable handling high-volume workflows, resolving shipment issues, and providing timely updates to customers, brokers, and internal teams.
With a solid background in virtual assistance and customer service, I bring professionalism, clear communication, and problem-solving skills to every task. I understand the importance of accuracy, urgency, and consistency in logistics operations, especially in fast-paced brokerage environments.
Core Skills & Expertise:
Freight Dispatch & Load Coordination
Tracking & Tracing / POD Management
Carrier & Driver Communication
Customer Service & Email Support
Logistics Data Entry & Documentation
TMS & CRM Management
Rate Confirmation & BOL Handling
MS Excel, Google Sheets, and Reporting
I am proactive, dependable, and committed to helping your business operate smoothly. If you’re looking for a long-term logistics VA who can reduce workload, improve efficiency, and support your operations with confidence, I’m ready to contribute.
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