Sales Assistant | Promotional Products & Distribution
Profile Summary:
Detail-oriented Sales Assistant with hands-on experience supporting Account Managers in the Promotional Products industry. Skilled in vendor coordination, order processing, and administrative support that keeps sales operations running smoothly. By managing day-to-day tasks efficiently, I free up Account Managers to focus on client relationships and high-value opportunities — directly contributing to consistent order flow and stronger sales performance.
Core Responsibilities:
Vendor Coordination — Managed relationships with 20+ vendors, confirming product availability, pricing, and delivery timelines to ensure smooth communication between suppliers and the sales team.
Order Support — Assisted in preparing quotes, tracking order status, and resolving discrepancies to keep the sales pipeline moving without delays.
Order Processing — Processed close to 200 orders per quarter, ensuring accuracy and timely fulfillment across a high volume of client transactions.
Administrative Tasks — Handled scheduling, documentation, data entry, and follow-ups to reduce the workload on Account Managers.
Key Success/Impact:
Supported the Account Manager (AM) by managing vendor coordination and administrative tasks across 20+ vendors and nearly 200 orders per quarter, allowing her to dedicate more time to client relationships and strategic sales activities.
This shift in focus led to consistent, repeat orders from clients and contributed to an overall increase in sales performance for the team.
Played a key behind-the-scenes role in creating an efficient workflow between vendors, the sales team, and clients — handling high order volume without sacrificing accuracy or speed.
Tools & Skills:
Systems: -----------, NetSuite
Familiar With: SAGE, ESP
Certification: Licensed PPAI (Promotional Products Association International)
Core Skills: Vendor Management, Order Processing, Administrative Support, Cross-team Coordination