I’ve built nearly four years of experience in customer service and banking operations, specializing in bookkeeping, client support, and HR-related tasks. As a customer service representative, I thrive on delivering clear, empathetic communication while resolving concerns efficiently. As a bank employee, my work has also extended to payroll processing, remittance monitoring, and managing email correspondence, allowing me to contribute meaningfully to HR functions as an Operations support specialist. With a detail-oriented mindset and a knack for staying organized, I take pride in handling both front-line interactions and behind-the-scenes processes that keep operations running smoothly.
