Proactive and adaptable professional with over 5 years of experience in the IT andtelecommunications industry, recognized for strong technical expertise and areliable, trustworthy character. Demonstrated success in managing end-to-endprojects, customer service, VIP escalation handling, ticket resolution, data analysis,outside plant and FOC network operations and event coordination. A strongcommunicator and critical thinker with a proven ability to collaborate across functions,engage stakeholders, and mitigate risks. A fast learner with a passion for innovation,eager to contribute fresh insights and drive results in dynamic, forward-thinkingenvironments.