I have extensive exposure in the field of Customer Service, dealing with Cause-and-Effect situations, and was exposed in working with software on a WFH setting like Outlook, MBPS, Amazon Website, LinkedIn, Teams, Avaya, Avaya 1X, Google Meet, Zoom, Salesforce, Slack, Trello, SharePoint, Verint, JIRA, etc.) for some time now. I've been providing virtual assistance since 2019.
I am well-diverse in handling multi-channel inquiries, email management, research, and data maintenance to ensure the accuracy and efficiency of workspace information. I have recently been engaged with lead generation doing cold calls, skip tracing, and appointment setting. I have a deeper understanding of security and data privacy and how it impacts an employee the team and the business.
