Proficient with E-commerce tools such as Shopify, Slack, Zendesk, Klaviyo and more. Had a total of 4 years BPO experienced. 2 years as a Remote Customer Service Representative, 1 year and 8 months as a Senior Representative in an e-commerce company and 4 months as a Back-Office Associate. Had a strong communication skills, relevant experienced with sending email, doing inbound and outbound calls and chats.