Results-driven professional with a strong foundation in customer service and a passion for developing talent. Proven ability to quickly adapt to new challenges and deliver exceptional outcomes, as evidenced by my rapid promotion to Senior Collections Specialist. Possessing a comprehensive skill set including leadership, coaching, training, and AI proficiency, I am eager to contribute to a high-performing organization. Experienced in utilizing SAP, Salesforce, and Microsoft/G Suite tools to drive efficiency and achieve business objectives.