I am a professional Medical Virtual Assistant with over five years of experience specializing in healthcare insurance billing, claims management, and customer support. I have a proven track record of effectively communicating with patients, providers, and insurance carriers to resolve complex claims and reimbursement issues. As a former Associate Manager at Sutherland Global Services, I excelled in mentoring teams, conducting performance reviews, and solving client-specific challenges. My strong organizational skills, attention to detail, and proficiency in administrative support make me a valuable asset in medical billing and virtual assistance roles. I hold an AB Literature degree from the University of Southeastern Philippines.
