General Virtual Assistant | Data Analyst | E-Commerce Compliance | CRM, Excel and Google Sheets Expert | Web Developer | Customer Service & Collections Specialist
I am a versatile professional with expertise in data analysis, e-commerce compliance, CRM management, Google Sheets automation, web development, sales, customer service, and collections. With over 10 years of experience working in B2B and B2C environments, I have successfully helped businesses streamline processes, enhance data accuracy, and improve operational efficiency.
Core Expertise:
Data Analysis & Market Research – Identifying trends, analyzing pricing strategies, and ensuring compliance in e-commerce.
E-Commerce Compliance & Pricing Monitoring – Tracking and enforcing brand policies across online marketplaces.
CRM Management & Google Sheets Automation – Customizing Google Sheets and CRM tools to optimize business workflows.
Web Development – Creating front-end and back-end solutions for businesses, improving digital presence and automation.
Customer Service & Sales – Handling inquiries, resolving issues, and driving revenue through effective sales and engagement strategies.
Collections & Risk Management – Managing credit and loan collections, ensuring compliance with financial regulations.
Quality Assurance & Process Optimization – Implementing best practices to improve accuracy, efficiency, and business performance.
Why Work With Me?
Detail-Oriented & Data-Driven – I ensure every solution I create is backed by accurate data and analysis.
Process Optimization Expert – I develop automation strategies to save time and increase efficiency.
Customer & Business-Focused – Whether in sales, collections, or e-commerce, I prioritize business growth and client satisfaction.
Tech-Savvy & Adaptable – Proficient in a range of tools, including CRM platforms, Google Sheets scripting, web development frameworks, and e-commerce monitoring systems.
I thrive in fast-paced, data-driven environments and am passionate about helping businesses grow through strategic insights and efficient workflows.
Let’s collaborate and take your business operations to the next level!