9 years in customer support taught me where the busywork hides. Now I automate it.
I'm a GoHighLevel (HighLevel) CRM and AI Automation Specialist. I help businesses respond to leads faster, follow up automatically, and stop doing repetitive manual work.
WHAT I CAN DO FOR YOU
• GoHighLevel setup: pipelines, funnels, websites, calendars, forms, and workflows
• Lead follow-up automation: missed-call text-back, SMS/email sequences, appointment reminders
• AI agents: appointment setters, Facebook chat agents, RAG agents that answer from your own documents
• Integrations with n8n, Zapier, and -----------: Gmail, Google Sheets, Asana, Xero, Apollo, and more
• Process documentation, so your team can maintain what I build
MY BACKGROUND
9+ years in customer support for US and AU accounts (Asurion – Home Depot Protection Plan; Concentrix – Optus). I handled 20–30 customers a day by chat, email, and phone, and worked in Salesforce CRM and Service Bench. I was Hero of the Month in Sep 2023. I worked 4 years fully remote, so I'm used to working independently and communicating clearly across time zones.
PROJECTS (12 in my portfolio)
• HVAC Lead System (GoHighLevel): funnel, website, missed-call text-back, warranty claim automation
• AI Appointment Setter and RAG-Based AI Agent (n8n)
• Apollo Lead Enrichment (Zapier)
• Xero-to-Asana Reporting Pipeline (-----------)
Portfolio: -----------
CERTIFICATIONS (2026)
HighLevel CRM Full Training · AI Automation with n8n · No-Code Automation with Zapier · No-Code Automation with ----------- · Prompt Engineering
Available full-time and ready to start immediately.
Verified
