When user access, CRM records, reporting, or communication systems fall behind, sales operations slow down.
IT Support and Operations Management Specialist with 7+ years of combined experience across system administration, sales operations, technical support, and customer service.
At MWORK LLC, managed user access, employee onboarding, company email, VoIP, CRM records, sales reporting, and daily technical requirements for 20+ remote sales representatives. This connected system support with daily operations, keeping information current, communication working, and leadership informed.
Core areas of support include:
• User access and account administration
• Employee onboarding and system setup
• Company email and VoIP administration
• Remote technical troubleshooting
• CRM administration and data maintenance
• Daily and month-to-date sales reporting
• Customer follow-ups and appointment coordination
• Executive and administrative support
• Process documentation and operational records
Tools include Microsoft 365, Google Workspace, HubSpot CRM, Slack, Zoho Remote Access, DocuSign, ticketing systems, ChatGPT, Canva, and virtual machine access through Remote Desktop.
Available for IT Support, IT Administration, Sales Operations, and Operations Management opportunities supporting remote teams and growing businesses.
Let’s connect and build smoother, more dependable daily operations.
