Hi! I’m Hanna, a detail-oriented and reliable professional with 4+ years of work-from-home experience since 2022 in customer service, administrative support, data entry, content moderation, and e-commerce operations.
I have experience handling customer inquiries through phone and email, processing orders and invoices, managing billing and payments, preparing shipping labels, processing refunds, maintaining records, and assisting with day-to-day administrative tasks. I also have experience reviewing online listings for policy compliance and potential copyright infringement.
I’m experienced in working independently, managing multiple priorities, meeting deadlines, following procedures, and maintaining accuracy with minimal supervision. I’m also comfortable communicating with clients, customers, and tea-----------mbers remotely using email, Slack, Zoom, Microsoft Outlook, and Google Workspace.
I’m comfortable working with Microsoft Excel, Microsoft Office, Google Workspace, Sage 50, ShipStation, Square, Stripe, RAMP, WooCommerce, Etsy, FedEx, Zonar, and DoorDash.
I’m organized, adaptable, detail-oriented, and a quick learner who can easily adjust to new tools and processes. I’m looking for a long-term remote opportunity where I can use my customer service, administrative, data entry, and e-commerce experience to provide reliable and efficient support.
