Five years handling US Insurance from Aetna, UMR, Anthem, and UHC.
Three-year Medical Virtual Assistant. Managed calls for patient eligibility
and benefits. Know CPT codes and ICD 10 for medical. Processed claims
and prior- authorization. Fraud, Waste, and Abuse (FWA) and HIPAA
certified under employer training. Manage to use and navigate EMR, EHR
and provider portals
