I have 8+ years of experience in the BPO industry, managing international accounts (US, UK, AU) in customer service, technical support, sales, and retention. Currently, I work as a Business Development Manager in a consulting firm, handling lead generation, client acquisition, proposals, and account management. I also managed a key Healthcare client, collaborating with both internal and client teams for seamless delivery.
Beyond client services, I led our business expansion in the Philippines, overseeing company registration, coordinating with BPO clients, and sourcing talent. My background combines BPO operations, business development, and administrative support, making me highly adaptable and well-suited for roles as a Virtual Assistant or Business Development Support Specialist.
