Are you looking for reliable support to handle your customers with care or Social Media Manager that will manage your business?
My approach is simple: make things easier for my clients by handling tasks efficiently, communicating clearly, and offering thoughtful ideas that support growth.
Social Media Management
- Manage and grow accounts on Facebook, Instagram, Twitter (X), LinkedIn, TikTok, and Pinterest
- Create engaging content including posts, graphics, Reels, and short-form videos
- Plan, schedule, and optimize content for consistent growth
- Run high-engagement Facebook & Instagram ad campaigns
- Use Meta Business Suite to drive reach, engagement, and leads
Engagement & Community Growth
- Handle content interactions, comments, and DMs to build strong communities
- Grew content interactions for an e-commerce brand from 82 to 620K
- Increased reach from 21K views to 150M views
- Grew a brand account from 0 to 25K followers in 1 year
- Boosted personal Instagram account from 0 to 5K followers in 3 months
- Create organic and paid strategies focused on real audience connection-
Customer Service & Sales Chat Support (Shopify)
- Manage customer inquiries via chat and email with empathy and professionalism
- Handle subscriptions, chargebacks, refunds, and order issues
- Support e-commerce and dropshipping brands using Shopify
- Convert inquiries into sales while maintaining customer satisfaction
Why Work With Me
- Over 2+ years of experience in social media, engagement, and customer support
- Strong problem-solving and attention to detail backed by a Civil Engineering degree- Results-driven, reliable, and highly organized
- Focused on growth, revenue, and long-term brand success
Verified
