1. As an Administrative Assistant, I provide comprehensive remote administrative task and manage workflows for a software platform
2. As a QA Specialist, I am connected in the development and implementation of proactive solutions to enhance service quality
3. As a Customer Service Advocate, proficiently achieved customer service satisfaction for the leading pharmacy benefit manager.
4. As a Research Assistant/Executive Assistant, performed administrative task and duties on the operation of the Research Center that includes publications, institutional research engagement and activities.