I have 5 years of experience in being a Reservation Sales Specialist/Customer Support. I handle US, EMEA and ANZSP Regions. I am also one of the Top Reservation Sales Specialist and was the highest revenue earner of $645,000 last year. Being one of the Peer Coach is also one of my achievement as I get to assist all of the new hires that took interest to apply. My communication skills are excellent, and I can easily solve a problem using sense of urgency, active listening/reading the concern thoroughly and love giving a positive impact to the guest that they want to come back for a great service.