I'm a detail-oriented Virtual Assistant with hands-on experience supporting E-COMMERCE businesses since 2022. I handle the day-to-day operations so business owners can stay focused on their core work.
My core skills include:
Shopify store management – processing & fulfilling orders, inventory tracking, product uploads, strategic updates, image handling & light optimization, editing product pages / descriptions / policies, returns/refunds processing, and quality checks.
Klaviyo support – setting up campaigns.
Xero bookkeeping – reconciling transactions, managing invoices (including via Hubdoc), payment tracking, and accurate record-keeping.
Workflow & process improvement – creating / updating SOPs, optimizing repetitive tasks, coordinating with suppliers/fulfillment partners, and weekly inventory/performance reporting.
Customer support & admin – handling inbox/email inquiries, Meta Ads content setup (images/copy), and general backend coordination.
I learn new tools quickly (usually within a week through tutorials, testing, and documentation), spot issues early, and keep everything organized and running smoothly—without needing constant direction.
If you're looking for a reliable partner to take over E-COMMERCE operations, customer follow-ups, or financial/admin tasks, feel free to message me. I'd be happy to discuss how my experience can support your specific setup.
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