During my internship, I was responsible for coordinating flights and accommodations for local and international trips, ensuring smooth logistics and an exceptional travel experience for our clients. I successfully handled payment collection and processing, demonstrating meticulous attention to detail and accuracy in financial transactions. Additionally, I conducted surveys to evaluate current tourism needs, providing valuable insights to guide decision-making and enhance our services.
I consistently delivered outstanding customer service by promptly and professionally addressing inquiries, managing calls, and offering assistance as required. I also played a key role in implementing marketing strategies and campaigns, conducted thorough market and client research, and generated insightful performance reports. My efforts significantly contributed to our online presence through active participation in social media content management.
