Customer-focused professional with almost 2 years of experience in customer service and operations. Skilled in guiding customers through online orders, resolving issues, and managing refunds and replacements to ensure satisfaction. Experienced in handling inquiries via phone, email, and chat, with a strong ability to communicate effectively. Detail-oriented and efficient, with a background in production quality control, bringing a commitment to precision and problem-solving. Ready to leverage my skills to deliver exceptional service as a Customer Service Representative.
