As a Content Moderator at Yaoyao Philippines Inc., I manage user-generated content, enhance
community interactions, and handle live chat support while enforcing policies and resolving
content-related issues. At GigCX Marketplace, I lead a team of chat support representatives, ensuring
excellent customer service, effective real-time communication, and proper escalation of complex issues.
In my role as Operations Manager at HiGood, I oversee e-commerce operations, coordinate logistics,
optimize processes, and ensure top-notch customer service. As a Social Media Marketing Manager at
ROLYO XVIII Productions, I develop and execute social media strategies, create engaging content,
manage posting schedules, and drive audience engagement with innovative ideas.
