I’m a reliable and detail-oriented Virtual Assistant with experience in short-term rental management, customer service, content creation, and administrative support. I help businesses stay organized, improve operations, and deliver excellent customer experiences.
I have hands-on experience in the STR and hospitality industry, supporting a client managing 17+ properties, including mid-term rentals. I’ve handled guest communication across platforms like Airbnb, ensuring quick, clear, and professional responses from inquiry to post-stay follow-ups. I also assist with cleaner coordination, turnover management, and creating SOPs to keep operations running smoothly.
In addition, I’m skilled in building automated messaging systems to streamline communication while maintaining a personal and high-quality guest experience.
On the creative side, I create social media content using Canva and assist with short-form video editing. I also use AI tools to generate content ideas, captions, and improve workflow efficiency.
Here’s what I can help you with:
• Guest communication and customer support
• STR and PMS management
• Cleaner coordination and turnover assistance
• SOP creation and process improvement
• Social media content creation (Canva)
• Short-form video editing (Opus Clip)
• AI tools for automation and content support
• General administrative tasks
I’m highly organized, proactive, and easy to work with. I take ownership of my tasks, communicate clearly, and always aim to deliver high-quality work. I’m looking for a long-term opportunity where I can contribute, grow, and be a reliable part of your team.