DXC Technology
Senior VMware Administrator L3, March 2020 - Present
• Provide L3 support for VMware Products running on IBM/HP/DELL Hardware
• Update firmware of different components HP/IBM/Dell servers
• Manage, implement, and deploy to environment.
• Monitor Performance and availability.
• Participate in root cause analysis of major i-----------. Provide status and recommendations including performance, design and service improvement reports. Handling tickets and request
• Work with 3rd party vendors and internal customers, interfacing with management personnel, to accomplish requested technical tasks
• Performs upgrades/patching and maintenance of ESXi Host and vCenter Server Appliance
Equicom Inc.
Senior VMware Engineer, March 2016 – February 2020
• Perform 24/7 L1/L2 support of VMware Products specifically VMware vSphere 5.x and 6.x
• Implementation of Business Continuity product including Veeam and VMware Site Recovery Manager
• Configure, deploy manage and troubleshoot servers and virtual machines
• Worked on migrations P2V, V2V and application migrations using VMware converter
• Provides monthly health check in our clients that are using VMWare vSphere (Data gathering, Presentation and Remediation).
• Provides Technical implementations of several deployments particularly Backup and recovery, Disaster Recovery and Virtual infrastructure.
• Performs upgrades and maintenance of the ESXi Host servers
• Performs knowledge transfer of the project to the customers during the implementation phases or via request.
• Prepares hand-over technical documentations incorporating support process, issues tracking, and standard operating procedures.
• Monitoring of performance using vRealize Operations and Veeam Monitoring
• Security hardening and Monitoring of VM’s & ESXi servers (CPU, Memory, Disk, Network Utilization) for Security Compliance
• Configurations of Virtual switches and network connections
• Implement VMware Server and Storage refresh project
Equicom Inc.
Technical Support Engineer, Febuary 2012 – March 2016
• Perform 24/7 Level 1 and Level 2 support on IBM System X server.
• Implement and support IT Infrastructure solution such as IBM System X, IBM BladeCenter and IBM Storage Subsystem.
• Perform regular monthly site visit to monitor resource utilization and system performance of IBM System X Servers
• Provide POC on select product such as IBM Servers, IBM Storage
• Evaluate client’s server and storages equipment prior in enrolling to maintenance.
• Perform Server and Storage preparation, testing before delivering to client
• Perform Firmware upgrade of servers and storage
