With 15 years of experience in customer care within healthcare and finance, I am confident in my ability to contribute to your customer-focused team. I consistently deliver exceptional service in a fast-paced environment. My expertise includes evaluating customer accounts, proposing tailored solutions, upselling, ensuring compliance, resulting in the consistent surpassing of company KPIs.
My career highlights showcase effective communication, negotiation, upgrading and cross selling credit cards and decision-making skills. And organizing inventories and files as a VA.
