a) Personal Background:
I was born in Batangas City, Philippines, and graduated from Batangas State University with a Bachelor’s Degree in Commerce, completing from 1998 to 2002. My professional journey began as an Inventory Assistant, where I gained valuable experience in organization and management. With a deep-rooted love for baking and a vision to contribute to my community, I took on the role of managing our family bakery business. I oversee daily operations and focus on delivering high-quality, delicious baked goods. This role allows me to blend my business acumen with my passion for baking, ensuring that our bakery remains a cherished part of the community.
b) Areas of Expertise & Key Strengths:
Highly organized and proactive business entrepreneur with over 20 years of experience managing and growing a successful bakery business. Proven track record in operations management, customer service, and team leadership. Adept at multitasking, project management, and using various social media tools.
c) Skills:
Administrative Support: Calendar management, email management, data entry, document preparation
Communication: Professional written and verbal communication, client correspondence, team collaboration
Technology Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), Social Media Management: Content scheduling, engagement tracking
Research: Market research, data analysis, information gathering
Customer Service: Client interactions, issue resolution, support ticket management
