I help businesses handle high-volume customer support, travel operations, and admin tasks with accuracy and speed—so nothing falls through the cracks.
I have over 8 years of experience supporting U.S.-based clients in fast-paced environments, including airline and travel accounts where attention to detail is critical. I’ve handled bookings, rebookings, and fare-related concerns using GDS systems such as Sabre, Amadeus, and Galileo, while managing 40–50+ cases daily across phone, email, and chat.
I’m comfortable working in structured, ticket-based workflows where accuracy, documentation, and turnaround time matter. I make sure every detail—booking references, fares, customer information—is correct before moving to the next task.
In addition to travel support, I also provide administrative and operational support, including inbox and calendar management, CRM updates, reporting, and coordination with internal teams.
Tools I use regularly:
Salesforce, HubSpot, Google Workspace, Microsoft Office, Slack, Zoom, Trello, ClickUp, Notion, Sabre, Amadeus, Galileo
What you can expect fro-----------:
High attention to detail (I double-check everything)
Reliable and consistent output
Ability to handle multiple tasks without losing accuracy
Clear and professional communication
Comfortable working overnight (U.S. hours)
I’m available to start immediately and open to long-term or full-time roles where I can support operations, customer experience, and travel-related workflows.
Verified
