Hardworking Freelancer, equipped with collective experience of Retail, and Health Care Industry. 2 years experience in BPO that focuses on Customer Service, Data Entry and Account Management. Proven ability to time management, work under minimal supervision, determined, committed to the task, creative graphic design, motivated person and skilled social media manager.
Services:
Basic retail process (Submitting claims for reimbursement, Order Processing, Verification & Data Entry)
Managing Escalations and provide resolutions.
Excellent Customer service (Email, Chat , Voice, Inbound and Outbound)
Proficiency in HIPAA privacy and security standards, HIPAA compliance audits, and HIPAA risk assessment and management.
Managing Insurance Plan.
Great comprehension of payment information, coinsurance, deductibles, and copays for medical services.
Experienced knowledge claims Explanations of Benefits (EOB).
Basic Knowledge understanding how health plan considers, and what the plan will consider when having a bill from your provider.
