I am an E-commerce Customer Support Specialist with 5 years of experience supporting established companies. I can help you manage the day-to-day customer support and order operations of your Shopify store—from answering customer inquiries through email and live chat to tracking orders, handling returns, refunds, replacements.
I’m experienced with Shopify, Zendesk, Gorgias, Freshdesk, LiveAgent, ShipHero, ShipStation, Google Sheets, -----------, and Slack. I can help keep your customers informed, orders organized, and support requests handled efficiently so you can focus on growing your store.
Available for full-time or part-time remote work and can start immediately. If you use tools that aren’t listed above, no worries—I’m a quick learner and can easily adapt to new platforms and systems.
Gorgias
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