Experienced Customer Support and Dispatch Specialist with a solid background in coordinating deliveries, dispatching orders, and delivering comprehensive administrative support. Skilled in assisting customers over the phone, managing order fulfilment, performing accurate data entry, setting appointments, and tracking ETA's. Proficient in processing invoices for specialised services, creating service tickets, scheduling final removals, and handling paperwork and agreements with precision. Adept at managing email and SMS communications, conducting cold calls, processing payments, and resolving customer inquiries promptly and professionally.Thrives in fast-paced environments and remains composed under pressure, with a proven ability to stay organised, detail-oriented, and solution-focused across all aspects of customer service and operations.
Verified
