I began my career over 10 years ago as a Customer Service Representative, where I handled a wide range of customer support responsibilities through both voice and chat channels. Throughout my career, I have provided technical support and troubleshooting for internet service providers, telecommunications, financial services, and healthcare accounts. This experience strengthened my communication, problem-solving, and multitasking skills while delivering excellent customer service.
For the past two years, I have been working as an Administrative Assistant in the real estate industry, supporting property management operations. In this role, I manage administrative tasks, coordinate with tenants, vendors, and utility providers, prepare and review documents, maintain accurate records, and assist with day-to-day operations to ensure everything runs efficiently.
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