*Checks the quality thoroughly and scores calls made by Appointment setters for multiple accounts and different types of calls.
*Manage Inbound and outbound customer calls in a timely manner.
*Does administrative tasks in Google sheets, Google Maps, Google Calendar, Excel etc.
*Identify customers' needs and wants, give your best to clarify information. Research every issue and provide solution to them.
*Recognize opportunities to upsell our products and services. Teaches using multiple learning strategies.
*Analyze student's learning areas and integrates teaching to it.
*Handles students of different nationalities both as an English tutor and an ESL teacher.
*Script writer for an interactive Dating App Game
*Creative writing (Writes poems and Short Stories)
