Hi! I’m Kenneth from the Philippines, an experienced Amazon Product Researcher and Amazon Customer Support Specialist with 2+ years of experience helping Amazon sellers grow and manage their businesses efficiently in the U.S. and U.K. marketplaces.
I specialize in Online Arbitrage (OA), Retail Arbitrage (RA) profitable product sourcing, Amazon FBA/FBM research, and customer support operations. My approach is fully data-driven, focused on finding profitable, low-risk products while also delivering excellent support that helps maintain strong seller performance and customer satisfaction.
I combine manual sourcing strategies, storefront stalking, and advanced research tools to identify winning products with strong ROI, healthy profit margins, and consistent demand.
What I can do for your business
Amazon Product Research & Online Arbitrage
*Find profitable Amazon OA product leads for FBA/FBM
*Analyze BSR, Keepa charts, demand trends, and competition
*Calculate ROI, profit margins, and Amazon fees
*Source products from trusted retailers and suppliers
*Perform Buybox and competitor analysis
*Conduct manual sourcing and storefront stalking
Amazon Customer Service Support
*Handle buyer messages and order inquiries
*Process refunds, returns, and replacements
*Resolves customer issues professionally and efficiently
*Monitor account health and customer feedback
*Maintain high customer satisfaction standards
*Support daily Amazon Seller Central operations
Tools & Platforms I use
*Keepa
*Seller Amp (SAS)
*Amazon Seller Central
*Revseller
*Google Sheets / Excel
Why Clients Work With Me
*Detail-oriented and reliable
*Strong understanding of Amazon marketplace trends
*Consistent communication and timely delivery
*Focused on profitability and low-risk sourcing
*Experienced in both backend sourcing and customer-facing support
My goal is to help Amazon sellers scale their business through profitable product research and dependable customer support.
If you're looking for a dedicated Amazon Product Researcher and Amazon Customer Support Specialist who understands both sourcing and seller operations, I'd love to work with you.
Let's connect!
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