Hi! I’m Neil, a Healthcare Revenue Cycle Management and Accounts Receivable Specialist with 3+ years of experience supporting medical, DME, and dental accounts.
My experience includes insurance verification and eligibility, medical and dental billing, claims processing and resubmission, AR follow-up, denial and claim resolution, payment reconciliation, patient account review, treatment cost estimates, and communicating with insurance providers.
In my previous roles, I handled high-volume patient and insurance-related inquiries, reviewed 60+ insurance accounts daily, identified billing discrepancies, corrected and resubmitted claims, and followed up with payers to help ensure timely reimbursement. I also have hands-on experience supporting dental practices with insurance verification, billing inquiries, treatment estimates, account audits, and scheduling.
I’m proficient in healthcare systems and CRM tools including Brightree, Dentrix, HubSpot, and IntakeQ, as well as Microsoft Office, Excel, and Google Sheets. I’m comfortable reviewing EOBs, checking eligibility and benefits, maintaining accurate documentation, and working with sensitive patient and insurance information.
I’m a detail-oriented, reliable, and adaptable professional who takes accuracy and timely follow-up seriously. I’m looking for opportunities where I can use my healthcare billing and customer support experience to help a company improve its revenue cycle, resolve account issues, and provide excellent support to patients and clients.
