Here's an overview of my skills and strengths:
I am an innovative and results-driven Operations Supervisor with 3 years of management experience and a 7-year career in the BPO industry. I am adept at system management and improvement, with an impressive record of developing and exceeding actionable customer service and sales targets. I am an effective and personable customer service professional and team leader, holding an Associate Degree in Business Administration.
I have attended multiple training sessions that have helped me become an effective leader. I have a genuine interest in sharing my ideas with others to help them become great and effective leaders as well.
Currently, I work as an Executive Assistant, where I primarily handle calendar management, respond to emails, manage social media accounts, and oversee newsletters, among other tasks.
