Experienced and results-driven Senior Data Analyst with over 20 years of corporate experience. Known for a strong work ethic, collaborative mindset, and a positive, solutions-oriented approach. Committed to delivering high-quality insights and ensuring that all deliverables meet the highest professional standards.
Work Experience:
***Wells Fargo International Solutions LLC I 2019- 2025
Data Management Analyst
Delivers Refresher Training Programs. Designs and conducts regular refresher training sessions to reinforce key concepts, update tea-----------mbers on process changes, and promote a culture of continuous learning and performance improvement.
Leads Onboarding and New Hire Training. Facilitates comprehensive onboarding sessions for new employees, ensuring seamless integration into the team. Provides in-depth training on processes, tools, and organizational standards to support knowledge transfer and shorten ramp-up
time.
Coaches and Develops Tea-----------mbers. Actively supports supervisory functions by
monitoring individual and team performance metrics. Conducts structured monthly
one-on-one coaching sessions to provide feedback, address performance gaps, and
support professional development.
Conducts Quality Assurance Audits. Performs detailed quality audits on non-Customer Due Diligence (non-CDD) work items to ensure adherence to internal policies, compliance standards, and accuracy requirements.
Identifies areas for improvement and collaborates with stakeholders to
implement corrective actions.
***Wells Fargo International Solutions LLC|-----------
Operations Analyst Level 3
Managed Legal Entity Management Requests (LEMR), coordinating
with cross-functional business units to ensure accurate, timely updates
to client records and legal entity data.
Performed in-depth data analysis and maintenance projects, resolving
complex client record issues to maintain high standards of data
integrity.
Ensured compliance with internal policies and external regulatory
requirements through meticulous data validation and documentation
practices.
Collaborated with Compliance, Legal, and Operations teams to
streamline workflows, enhance data governance, and support audit
readiness
***Wells Fargo International Solutions LLC |-----------
Operations Analyst Level 2
Established and maintained customer entity records in a centralized
client data system, ensuring data accuracy to support compliance, risk
management, and reporting functions.
Researched and analyzed complex customer hierarchy structures to
ensure proper linkage and accurate representation of parent-child
relationships across enterprise systems.
Ensured alignment of client data across platforms, identifying and
resolving discrepancies to maintain consistent and high-integrity client
information.
Collaborated with cross-functional stakeholders to uphold data
governance standards and enhance data usability across the
organization.
***Accenture |-----------
Quality Assurance Analyst
Delivered comprehensive operational support to the audited team,
including preparation of pre-production materials, daily productivity
tracking, attendance monitoring, and end-of-day reporting.
Partnered with U.S.-based clients to clarify and update policies and
procedures, ensuring consistent and compliant processing of work
items.
Led and supported client calls, serving as a key point of contact to
communicate updates, address concerns, and align on operational
goals and expectations.
Contributed to process improvement initiatives by identifying gaps and
proposing solutions during client and internal team discussions
***Accenture |-----------
Business Associate - Underwriter
Ensured delivery of accurate, compliant, and high-quality business
transactions in partnership with clients, maintaining service excellence
across all outputs.
Provided performance-based coaching and developmental feedback to
tea-----------mbers, promoting continuous improvement and professional
growth.
Created and implemented individualized performance improvement
plans and team-level action strategies to address skill gaps and boost
overall team performance.
Collaborated with cross-functional stakeholders to align quality standards
and drive sustainable process enhancements.
