I’m a detail-oriented Property Manager and Operations Support professional with over 10 years of experience in customer support, Airbnb operations, and short-term rental management. I’ve handled end-to-end guest communication, escalations, calendar and listing management, and coordination with cleaners and maintenance teams to ensure smooth day-to-day operations.
My background includes leading teams for Airbnb support accounts, managing sensitive and high-impact cases, and improving workflows to boost efficiency and guest satisfaction. I’m comfortable working in fast-paced, fully remote environments and juggling multiple tools and priorities at once.
I have hands-on experience using Hospitable, Hostfully, Breezeway, Slack, Google Workspace, and Google Voice. I’m known for being reliable, proactive, and calm under pressure, especially when handling guest concerns and urgent issues.
I’m currently looking for a long-term remote role where I can support property management operations, and guest experience, while contributing consistently to the team.
