Experienced in both guest relations and sales, I bring a strong background in customer service, conflict resolution, and team leadership within the hospitality and tech support industries. With hands-on experience managing property operations, guest satisfaction, and Airbnb resolutions, I consistently ensure smooth operations and outstanding client experiences. I thrive in fast-paced environments where empathy, clear communication, and strategic thinking are key to success.
Reliable, solutions-oriented, and empathetic. I’m the person who steps up, solves problems efficiently, and brings people together. Whether it's calming a frustrated guest, leading a team through change, or closing a sale, I take pride in delivering results while maintaining a high standard of professionalism and care.