At SPLACE BPO, my role as a Quality Assurance Specialist involved streamlining processes and utilizing my administration skills to elevate service standards. Collaborating with my team, we focused on delivering exceptional customer experiences, -----------ed by precision and efficiency in our operations.
Previously, as an Appointment Setter with the same company, I harnessed the power of Google Sheets and outbound sales techniques to effectively manage client interactions. Our collective efforts contributed to a robust and customer-centric work environment, consistently aligning with the overarching goal of operational excellence.
