I am a results-driven professional with over 10 years of experience in customer service, property management, technical support, and sales. My career has been defined by my ability to adapt across industries, streamline operations, and build strong client and team relationships that drive measurable success.
As Office Manager and Executive Virtual Assistant at The Vargas Team and Confidante Property Management, I managed short-term rentals, long-term leasing, and maintenance operations, while developing 30+ systems that boosted efficiency across departments. I also strengthened lead conversion through proactive engagement via SMS, email, and calls, helping expand client relationships and business growth.
Previously, as a Technical Support Team Leader at TELUS International, I led a team of agents, coached leaders, and consistently achieved attrition and engagement targets for 5 years. I also played a key role in leadership development, mentoring future Team Leaders and Specialists.
My background also includes sales experience with PLDT and Globe, Philippines telco giants where I met and exceeded quotas, built strong client relationships, and delivered both field and remote solutions for customers.
Why hire me?
-Proven ability to manage operations, teams, and client relations across multiple industries
-Skilled in process improvement, system development, and efficiency optimization
-Strong leadership background, with a track record of mentoring, coaching, and employee retention
-Experienced in sales, technical support, and property management with consistent quota and KPI achievement
-Adaptable, proactive, and committed to delivering results that support both clients and business goals
I bring the professionalism of a manager, the resourcefulness of a problem-solver, and the drive of a sales leader—making me a well-rounded candidate ready to contribute to your team’s success.
Verified
