I have an extensive experience in administrative support, business analysis, and process improvement, honed through diverse
professional experiences. In my role as a Business Analyst, I successfully streamlined workflows, developed comprehensive user guides, and managed key reports, databases,
and vendor accounts. I excel at building strong relationships and working collaboratively with PH colleagues and US stakeholders to enhance operational efficiency and elevate customer satisfaction. Motivated by my continuous learning journey, I pursued and earned Agile Associate and Six Sigma Yellow Belt certifications, equipping me with the expertise and proactive mindset to drive impactful process improvements and optimize organizational performance.