I have 3 years of experience working at Amazon. I've held different roles including technical support, customer service representative, and order management representative.
I am also well-versed in communication channels such as phone, email, and chat. In the past, I answered customer inquiries, assisted in providing product information, tracked the shipment of packages, and lastly, managed a high volume of emails.
I also have an academic background in information technology, which will add value to this position and contribute to your team quickly.
