Results-driven sales and customer service professional with over 6 years of experience in appointment setting, lead generation, customer retention, technical support, and sales. Proven track record of engaging prospects, building strong customer relationships, handling objections, and converting leads into qualified appointments and sales opportunities. Experienced working with US-based customers across telecommunications, home security, and real estate industries. Proficient in Salesforce CRM, HubSpot CRM, Microsoft Office, and Google Workspace. Recognized as a Top Retention Performer, Rank #1 Sales Representative, RPC Champion, and CSAT Champion for consistently exceeding performance goals and delivering exceptional customer experiences.
