I'm a versatile
and results-driven professional with over 9 years of experience across
executive support, customer service, and engineering project management. I
thrive in fast-paced environments, staying organized and focused even under
pressure. Whether it’s managing schedules, handling client concerns, or
overseeing construction budgets and timelines, I bring a hands-on,
solution-oriented approach to every task. I take pride in being dependable,
detail-focused, and someone who gets things done efficiently and
effectively.
Experience & Responsibilities:
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Executive
Assistant (1 year)
+Managed daily schedules, meetings, and communications
for the chief executive officer.
+Prepared reports, presentations, and confidential
correspondence
+Coordinated travel arrangements, expense reports, and
logistics
+Maintained organized filing systems and optimized
office procedures
Customer
Service Representative (1 year)
+Provided front-line support to customers via phone,
email, and chat
+Resolved service inquiries with a focus on
satisfaction
+Maintained accurate customer records and escalated
complex issues when needed
+Met and exceeded performance, including response time
and resolution rate.
Project
Engineer / Quantity Surveyor (7 years)
+Conducted project cost estimates, budgeting, and
tender documentation
+Supervised on-site work progress and ensured
compliance with design specifications
+Managed procurement schedules, contractor
coordination, and progress billing
+Prepared BOQs, cost reports, and ensured alignment
with project timelines and budgets
