Hi, my name is -----------. I am an IT undergraduate with two years of experience in the call center industry, working as a Customer Service Representative and Technical Support Specialist. Over time, I transitioned into the Virtual Assistant industry, focusing on the real estate market. I have worked with agencies and clients as a Cold Caller and Inside Sales Agent. During this time, I gained proficiency in various CRMs, including BatchDialer, REI Reply, and Follow Up Boss, where I managed outbound calls, emails, and texts to both new and existing leads. I also handled tasks such as minor data imports, compiling lead information, and updating CRM records. My background in customer support, combined with my real estate sales experience, enables me to connect with prospects effectively, build rapport, and contribute to business growth.
