With 8 years of experience as a Customer Service
Representative and 4 years as a Real-Time Analyst in a fast-paced BPO
environment, I bring a wealth of expertise in client support, process
optimization, and workforce management. I specialize in Excel, data entry, and
data analysis, offering a strong eye for detail and efficient problem-solving
skills. Now transitioning to freelance work, I am eager to support businesses
as a Virtual Assistant, leveraging my background to help streamline operations
and deliver top-notch administrative solutions.
