I am a detail-oriented and reliable professional with over 3 years of experience in the BPO industry, customer service, and medical transcription/encoding. I specialize in:
Customer Service (phone, email, chat support, refunds, returns, and ticketing assistance)
Virtual Assistance (calendar management, appointment setting, admin support)
Medical Data Entry/Transcription (accurate encoding of prescriptions, patient records, and healthcare orders)
E-commerce & Order Processing (managing refunds, exchanges, and order fulfillment)
General Admin Tasks (data entry, research, documentation, Microsoft Office, Google Workspace, CRM tools)
I am committed to delivering high-quality results, maintaining accuracy, and providing excellent client support. I am fluent in English, Filipino, and Bisaya, making communication clear and effective.
I am looking for long-term opportunities as a Virtual Assistant, Data Entry Specialist, or Customer Service Representative where I can contribute to business growth and client satisfaction.